This project saturation issue was experienced by North Ayrshire Council during development of their Ardrossan low carbon cub project. The multiple projects taking place in Ardrossan at that time included improvements being made to the Ardrossan ferry terminal; Ardrossan north shore; Ardrossan connections; and a Sustrans Scotland active travel infrastructure project.
The number of projects made it difficult for the community to understand who was responsible for each. With project leaders receiving communications from the public regarding projects they weren’t involved in as a result.
To solve this issue, the leaders from each project came together to develop an information resource providing clear details on their respective projects, accessible in one place. This took the form of an interactive map, via which the public could find the correct contact details for each project. This successfully resolved the communication problems that were being experienced.
